Privacy Policy

At Anatolia Balkan Tour, we care about the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

1.1. Personal Information

Full name
Email address (e.g., when contacting us at info@anatoliabalkantour.com)
Phone number
Booking and travel details
Payment information (processed via secure providers only)
Any information voluntarily provided by users

1.2. Automatically Collected Information

IP address
Device type
Browser information
Pages viewed and interactions
Cookie data

2. How We Use Your Information

Processing bookings and reservations
Responding to inquiries
Improving our services
Enhancing user experience
Sending promotional updates (with consent)
Fulfilling legal obligations

3. Cookies

Our website uses cookies to improve functionality and user experience. You may disable cookies through browser settings, although some features may not work properly.

4. Sharing of Personal Information

We may share your data only with:

Booking and payment processors
Authorities when legally required
Service partners (customer support, operational teams)

Your data is never sold to third parties.

5. Data Retention

Personal data is stored only as long as necessary for service provision or required by law.

6. Data Security

SSL-secured connections
Restricted access protocols
Regular security checks

7. User Rights

Access to personal data
Request correction
Request deletion
Object to processing
Opt out of marketing communications

You can contact us at: info@anatoliabalkantour.com

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

We do not knowingly collect information from individuals under 18.

10. Changes to This Policy

Any updates will take effect once published on our website.

11. Contact

For any questions: info@anatoliabalkantour.com